Customer Reviews
Fantastic job u all everyone such a good staff appreciated
Naveen thota
12:38 20 Aug 25
The technician arrived on time, was friendly, explained everything clearly, and tidied up after completing the job. Great service.
Ng Hao Ran
16:12 18 Aug 25
they did a thorough job and were careful not to make a mess. Will call again for next servicing.
Lucy
08:42 17 Aug 25
Friendly staff and responsive admin. They helped me schedule around my work timing. Super convenient.
Kevin Suciadi
07:13 16 Aug 25
Saw good google reviews so decided to give them a try.First time engaging them to do chemical overhaul for my bedroom aircon (leaking) + normal condenser flushing.Thanks to Chee and Muthu to do a thorough aircon cleaning. They were also friendly to give advice.Office staffs are also very responsive to your queries and good customer service support. This' very assuring for customers.You can always reach them via their office nos but they mainly communicate via Whatsapp which is easier to provide advice and whatever info you need.They have a website with comprehensive info 👍.Planning to engage them for regular servicing.Hope they will be better than those i previous engaged; who sadly were quite slipshod (not thoroughly clean) in their aircon servicing 😔.
L SU-Gmail
04:18 16 Aug 25
Very impressed with their professionalism. They didn’t try to upsell anything,jst honest and efficient work.
Bandith Chhin
09:50 15 Aug 25
Cleaned my 3 units well. They also checked the gas level and gave me tips on maintenance.appreciate the extra effort.
zaid
12:55 14 Aug 25
This is my second time using City Cooling. They’re fast, affordable, and my aircon feels like new again. Highly recommend.
J1
07:19 13 Aug 25
Truly satisfied 😊 !
Nestoras Tokalidis
14:33 11 Aug 25
Trustworthy, good and efficient.
M W
01:05 11 Aug 25
Booking was easy through WhatsApp. The staff came on time and finished the job fast. My aircon is much colder now.
Felix Wei
07:14 09 Aug 25
Excellent service, fast and friendly
Sam Tran
05:26 08 Aug 25
Jimmy Rogez
10:39 07 Aug 25
Good and very detailed cleaning/servicing. Also gave advise on certain issues.
Elreno Subari
05:06 07 Aug 25
Bahar Shishechian
05:28 06 Aug 25
I switched to Ciity cooling more than a year ago , maybe closer to two. Their technicians are efficient, do their job well and go about their work quietly, and prices are very reasonable . I always get very prompt responses via WhatsApp whenever I get in touch with them. All in all I am very happy with their services.
Sara Ali
15:53 05 Aug 25
Great service! The team cleaned the aircon units well and left everything neat and tidy. Fast, efficient, and reliable.
kusnardi quek
11:51 01 Aug 25
Good service.
Robyn
06:38 01 Aug 25
Kudos to Kamal and team who did an inspection for aircon unit and a thorough chemical wash for compressor.They are most efficient and careful in their work.Special thanks also to phone operator lady for arranging the same day works!
Aladdin
07:16 31 Jul 25
Being their customer for years. Consistent good service and attentive response in scheduling and feedback. Very reasonable price as well 👍🏻
J Z
04:28 31 Jul 25
Competent technicians
yuntai lai
03:51 31 Jul 25
The technician Kamal was thorough and great in his service. Would want to use back his service again.
Avi Vacer
03:41 31 Jul 25
1. They charge an additional $15 for removing the blower in the FCU when doing servicing. And they don't seek your approval before they do that. 2. When they don't know how to dismantle an old FCU model for servicing, they will just remove the cover to clean the filters which all of us can perform. 3. The aircon were cleaned by Whole City Aircon Service (invoice 26446) on 30May25. The only male tenant moved out on 14Jun25 and the property was not inhabited until 30Jul25. How dirty can the aircon be? For those who read this review, Whole City knew how to clean a Fujitsu aircon properly.
Marc Lexus
03:17 31 Jul 25
I’ve always used this company for aircon servicing and I’m very satisfied with their service. They are professional, friendly, and always explain how to maintain the aircon properly. They also remind me every 3 or 6 months when it's time for the next servicing, but they are never pushy. Their prices are very reasonable and transparent. Highly recommended!
CPD Lusi
02:27 31 Jul 25
Been using City Cooling for going on 5 years now at our old place and new for maintenance services. The team is always helpful, professional, and prompt. Highly recommended
Oliver Shoesmith
03:25 26 Jul 25
Clean with patient and carefully
Chung Liang Pan
09:30 25 Jul 25
Have been using them for years now. Good service and I love how they always send reminder that it's time for aircon servicing 😂
hellojingwennn xoxo
09:29 25 Jul 25
Very satisfied with their service. The technician was experienced and efficient. I'll definitely use them again next time.
CHEN ZHOU
09:19 25 Jul 25
I have arranged for Andy to come and deal with my air conditioning problem several times. He always made proper arrangements for the customer from his professional perspective and solved my air conditioning problem. It is worth recommending.
Phuah Steven
07:55 25 Jul 25
Very good experience with the air con servicing. The technician is meticulous and swift. He is also good to explain what is needed in my case. Thumbs up.
Meixian Lee
11:37 24 Jul 25
extremely satisfied with the entire experience
Hoài Trần Long
11:54 23 Jul 25
Had excellent experience with City Cooling. The installation team was on time and completed the work professionally, including the ceiling patch work. Overall good experience and recommended aircon company.
Arvind
02:49 17 Jul 25
service is really professional and excellent. thanks Win and Jadab!
teng yin
07:10 16 Jul 25
Good aircon servicing
Nicholas Tong
12:48 09 Jul 25
Best AC company we’ve used for 1+ year now, always very prompt response and cleaning and very honest. Strongly recommend their contract and really good customer service.
Cora Dean
07:46 08 Jul 25
Very responsible and knowledgeable. Friendly too.
stacy tan
04:03 07 Jul 25
I have been using City cooling’s services for the last 7 years plus for AC servicing and cleaning. Their staff is very professional and efficient. I am very happy and satisfied and plan to continue with them.
Ranjay Singh
00:00 07 Jul 25
Nice service and value for money
Shulong Liu
08:02 06 Jul 25
It's been more than 6 years we service our aircon from city cooling one of the good service provider's thank you city cooling.
Anandababu Krish
12:29 05 Jul 25
Great service! And fast!
Kevin Schwab
06:19 05 Jul 25
Good price and timely emergency repair response.
Ataru Onuma
05:36 05 Jul 25
Friendly. Giving professional advice. Highly recommended
Richard Pangilinan
05:21 05 Jul 25
I had a great experience with this aircon servicing company. The technicians are professional and very thorough with the cleaning. They explained the process clearly and made sure everything was working perfectly (including cleaning my bathroom after chemical wash) before leaving. The aircon is now much cooler and quieter. Highly recommended for anyone looking for reliable and efficient service!
Yang Morrise
16:56 03 Jul 25
CY
08:48 03 Jul 25
Prompt, fast, and will remind us when months gone by for the cleaning of aircon.
Dominic Yong
00:52 01 Jul 25
Very satisfied with th AC cleaning service，will use agian
黄雅琦
08:10 20 Jun 25
Yan Leng Teoh
06:36 16 Jun 25
Technicians are professional and did a good thorough job.
Joyous
02:38 07 Jun 25
City Cooling guys are always on time, efficient and will update client on the state of the AC blowers ALL the time! Trust them to do a good job 👍!
abdul razak
03:45 06 Jun 25
Have been using the service for many years. Staff is responsive and will send reminder for quarterly servicing. Convenient and fuss-free
Carine Chua
14:04 28 May 25
